Sometime last year I went to check out an independet guitar shop in Des Moines I hadn't tried yet. I never made a second visit.
I was initially encouraged by what was on the walls. Before I got too far into making my rounds an employee greeted me and asked what I was looking for. I asked if they had any extended range instruments in stock, like seven-strings.
If he had been smart he would have just said "No." "We don't get much call for those" would have been OK too. So would "Let me see what I can order."
What he said was "Try Best Buy."
Why any independent retailer would be so quick to redirect business to a big box I don't know. But he also dismissed me based on my interest in multistring instruments. Somehow he came to believe they were novlties, aimed at kids who...I don't know, saw them in heavy metal magazines?
So, I won't be back. I didn't tell him how I felt, but it's his own fault for jumping to conclusions...and not doing his homework.
I was initially encouraged by what was on the walls. Before I got too far into making my rounds an employee greeted me and asked what I was looking for. I asked if they had any extended range instruments in stock, like seven-strings.
If he had been smart he would have just said "No." "We don't get much call for those" would have been OK too. So would "Let me see what I can order."
What he said was "Try Best Buy."
Why any independent retailer would be so quick to redirect business to a big box I don't know. But he also dismissed me based on my interest in multistring instruments. Somehow he came to believe they were novlties, aimed at kids who...I don't know, saw them in heavy metal magazines?
So, I won't be back. I didn't tell him how I felt, but it's his own fault for jumping to conclusions...and not doing his homework.
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